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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Simmons

Sandra Simmons

January 22, 2026

5  out of  5
rating by Sandra Simmons
"Marla was excellent! Great customer service, and the best part is, I got exact same coverage as my Geico policy, but saved $650.00 in premium for 6 months!"
We responded:
"Wow, thank you for sharing your experience! We're so glad Marla could help you get the same great coverage while saving you a bunch on your premium. That’s what we love to hear!"
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Randy May

January 22, 2026

5  out of  5
rating by Randy May
"Marla was amazing! She reached out via text letting me know of some newly updated auto insurance rates and helped us save a lot from what my wife and I are currently paying. Super friendly, and made it very easy to enroll. I’m grateful for all her help. 🙂"
We responded:
"Thank you so much for your kind words! Marla loves keeping clients updated and making the process easy, so we’re really happy to hear she could help you and your wife save. We appreciate your trust and are here anytime you need us! "
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Taylor Tarr

January 22, 2026

5  out of  5
rating by Taylor Tarr
"Such a great experience with Marla! She was incredibly helpful, responsive, and made everything easy to understand. She was always available to answer questions and made sure I had the right coverage. Highly recommend!"
We responded:
"Thank you for the great review! We’re really happy to hear Marla made everything easy to understand and was there whenever you had questions. It means a lot that you’d recommend us. We’re here anytime you need!"
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Kathy Redyk

January 20, 2026

5  out of  5
rating by Kathy Redyk
"Marla James is a total professional and VERY persistent. She kept reaching out to me and I finally bit the bullet. Glad I did. She saved me a LOT on my auto insurance. Thanks again Marla."
We responded:
"Thank you for sharing your experience! We're glad Marla’s persistence and professionalism helped you find great savings on your auto insurance. We appreciate your trust and look forward to being your office of choice!"
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Nolan

January 18, 2026

5  out of  5
rating by Nolan
"Marla was a great help getting me coverage! Rates were well bellow what other companies were offering while getting me better coverage! She even responded to me on the weekend to help me get setup while buying a new car. It was a great experience!"
We responded:
"Thank you for your feedback! We're pleased to hear that Marla provided exceptional service, competitive rates, and timely support—even on the weekend. We appreciate your trust and are glad we could make the process smooth for you."
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Rit Pak

January 16, 2026

5  out of  5
rating by Rit Pak
"They made it Super easy to switch from another auto insurance company. Marla was very quick to respond and was also professional. State Farm is more affordable than others. That is why I switched. I recommend everyone to get a quote if you are currently not with State Farm."
We responded:
"Thank you for your recommendation! We're happy to hear that Marla made the switch to State Farm easy and provided prompt, professional service. We appreciate your trust and are glad you found us more affordable."
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Ed Vickers

January 15, 2026

5  out of  5
rating by Ed Vickers
"Service was great. Marla was so knowledgeable and took care of everything. She is a delight to work with."
We responded:
"Thank you for your kind words! We're glad Marla’s expertise and service made your experience enjoyable. We appreciate your feedback and look forward to assisting you with all of your insurance needs!"
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Timothy Washington

January 15, 2026

5  out of  5
rating by Timothy Washington
"Yesterday I spoke with Alison. She was great. She kept me informed on a lot of things that you guys have available and other options for like my homeowners insurance and hospital insurance. I really appreciate speaking to her. She’s very friendly, professional and kind."
We responded:
"Thank you for your kind words! We’re delighted to hear that Alison provided you with helpful information and excellent service. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."
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Sheila Jones

January 14, 2026

5  out of  5
rating by Sheila Jones
"3 cars"
We responded:
"Thank you for your review! We're glad to hear Marla was able to get you a great price for insuring your three cars. If you ever need any assistance or have questions about your coverage, feel free to reach out. We're here to help!"
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hillar neumann

January 13, 2026

5  out of  5
rating by hillar neumann
"Marla is one of the best agents at Jeff Thummel's agency that I have dealt with. Ask for her!"
We responded:
"Thank you for your wonderful feedback. We are so glad to hear Marla provided such excellent service! "
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Vicki Nelson

January 9, 2026

5  out of  5
rating by Vicki Nelson
"Allison Stehle was very helpful, friendly and knowledgeable. She went above and beyond helping me. Thank you Allison!!"
We responded:
"We appreciate your kind words and are so happy Allison was so helpful!"
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Donna N

January 9, 2026

5  out of  5
rating by Donna N
"The agent Allison S. was quite friendly and Knowledgeable ….."
We responded:
"Thank you for your kind words! We're glad to hear that Allison was friendly and knowledgeable. We appreciate your feedback!"
Profile photo of Scott Medico

Scott Medico

January 7, 2026

5  out of  5
rating by Scott Medico
"I was looking for a better car insurance quote and Marla and her office came through with flying colors. I'm very glad I signed on with State Farm. Like it says," like a good neighbor State Farm is there""
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marla was able to find you great coverage. It's wonderful to know you're happy with your decision to join the State Farm family. We're always here to support you—just like a good neighbor! If you ever need anything, don’t hesitate to reach out."
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Robert Pattison

January 6, 2026

5  out of  5
rating by Robert Pattison
"I had a good experience working with Marla James at the agency for my auto and homeowners insurance. Marla was very helpful and professional.She was knowledgeable regarding the State Farm products. Would recommend the Jeff Thummel Agency for your insurance needs. R.J.Pattison"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Marla provided helpful and professional service while assisting with your auto and homeowners insurance. We appreciate your recommendation and look forward to continuing to serve your insurance needs at the Jeff Thummel Agency!"
Profile photo of Bertha Collins

Bertha Collins

January 5, 2026

5  out of  5
rating by Bertha Collins
"Allison is an awesome rep .It was a pleasure doing business her.Her personal was just awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Brady

January 5, 2026

5  out of  5
rating by Tim Brady
"I was with Geico for 20 years…until I bought my wife a Tesla and decided to shop around. I made one call and Allison and Marla from Jeff Thummel State Farm were (are) wonderful!! Not only did they give me great options they put my best interest forefront! Kudos to the both of them!!"
We responded:
"Thank you so much for your kind words and for choosing Jeff Thummel State Farm! We're thrilled to hear that Allison and Marla provided you with excellent service and put your best interests first. It means a lot to us to earn your trust, especially after 20 years with another provider. We look forward to continuing to support you and your family’s insurance needs!"
Profile photo of Bob Agri

Bob Agri

January 2, 2026

5  out of  5
rating by Bob Agri
"Allison called me offering an opportunity to change my auto insurance to State Farm, She was very friendly, no sales pressure at all, I immediately felt good vibes, she's certainly an asset to your firm. I would like for her to be commended for her work attitude, respectfully Robert Agri."
We responded:
"Thank you, Robert, for sharing your positive experience! We’re delighted to hear that her friendly approach and genuine attitude made such a great impression. We appreciate your trust in Jeff Thummel State Farm and look forward to serving your insurance needs!"
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Jayne Thomas

December 29, 2025

5  out of  5
rating by Jayne Thomas
"Our agent Allison was extremely helpful. She answered all of our questions and explained our policy options. She was polite and patient with our many questions. Bob & Jayne Thomas"
We responded:
"Thank you for your wonderful feedback! Providing clear explanations and excellent service is our priority, and our team truly exemplifies that. We appreciate your trust in Jeff Thummel State Farm and look forward to supporting you in the future!"
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barbara brown

December 26, 2025

5  out of  5
rating by barbara brown
"Great service… very efficient and all our questions were answered quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Marla; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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robert webb

December 19, 2025

5  out of  5
rating by robert webb
"Kylie did a great job And was very thoughtful when I asked about my coverage Any"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Judith Jenkins

Judith Jenkins

December 18, 2025

5  out of  5
rating by Judith Jenkins
"Marla was very professional and friendly. She quickly got together a quote that I was extremely pleased with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathleen Ruggiero

December 16, 2025

5  out of  5
rating by Kathleen Ruggiero
"I very rarely leave reviews, but Jeff Thummel State Farm is a great agency to work with. His assistant, Marla, is kind, courteous and professional. We have had Progressive Insurance for years and State Farm came in much lower with the same coverage. I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Bob Papin

Bob Papin

December 12, 2025

2  out of  5
rating by Bob Papin
"I wanted to give you five stars but the site wouldn't let me?? So anyway Marla was great and helped me with a great quote that got me to hook up immediately. nice young lady and very professional. And thorough. Thank you for helping me Marla!!!!!"
We responded:
"Thank you for your wonderful feedback and for wanting to give us five stars! We're delighted that Marla provided you with professional, thorough, and friendly service that helped you get a great quote quickly. We truly appreciate your trust in Jeff Thummel State Farm and look forward to serving you in the future!"
Profile photo of Sandra Gagnon

Sandra Gagnon

December 11, 2025

5  out of  5
rating by Sandra Gagnon
"Marla was extremely helpful and understanding"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dianne Schleifer

Dianne Schleifer

November 26, 2025

5  out of  5
rating by Dianne Schleifer
"I originally called to get a car quote for insurance. We are new to the Palm Bay area after moving from New York State. I have passed the office which prompted me to call State Farm. My call was given to Marla, who was very patient and informative with all of my questions. I literally was shopping around different companies to try to get the best rates. Florida car insurance is much higher than New York insurance. After I got over the initial shock of the differences I tried to compare all my quotes so that I could get the best deal. I liked the rates, the fact that your office is close to my home. If I have any questions, I’m sure Marla or your office will be able to take care of my specific needs."
We responded:
"Thank you for your 5-star review! We are glad to hear you had such a great experience with Marla. My State Farm team and I are happy to be your good neighbor!"